Connectivity (SD-WAN, MPLS)
Most organizations assume their tech stack is the problem… when really it’s the network underneath it.
📡 What This Covers
Most organizations assume their tech stack is the problem… when really it’s the network underneath it.
Poor call quality. Laggy Zoom meetings. Dropped VoIP calls. Delayed cloud access.
This section helps affiliates understand how modern connectivity solutions — like SD-WAN, MPLS alternatives, and network failover strategies — fix these issues and boost performance without changing platforms.
📊 Quick Definitions (For Affiliates)
Term | What It Means | Why It Matters |
SD-WAN | Software-defined network that routes traffic intelligently | Improves voice/video quality and adds redundancy |
MPLS | Older private network with guaranteed routing | Reliable, but costly and inflexible |
QoS (Quality of Service) | Prioritizes real-time traffic like voice/video | Prevents jitter and latency on calls |
Failover Circuit | Backup internet connection in case of outage | Keeps systems running during ISP failure |
Bandwidth Aggregation | Combines multiple connections for higher performance | Avoids bottlenecks, especially in multi-site setups |
🛠️ How We Help Clients Stay Online & High-Performing
TSarro & Associates partners with telecom and network providers to:
- Assess current network design across all sites
- Spot bottlenecks, outages, or QoS issues affecting apps or CX
- Recommend SD-WAN or high-availability network designs
- Ensure voice and video traffic are protected
- Bring in vetted ISPs or cloud carriers with redundancy built-in
We don’t just plug in more bandwidth — we optimize how traffic flows based on what the business actually needs.
🧠 Affiliate Talk Track: When to Bring Us In
Listen for signals like:
- “Our calls keep dropping.”
- “Zoom and Teams freeze constantly.”
- “Our cloud apps are slow — especially in remote locations.”
- “We need better bandwidth at our new clinic/site.”
- “We’re still on MPLS and paying way too much.”
Your moment:
“I know a group that’s helped other ops teams fix that exact issue. Sometimes it’s not the software — it’s the connection under it. Want me to set up an intro?”
🚀 Example Vendors We Tap Into
Vendor | Strength |
Bigleaf Networks | SD-WAN focused on VoIP, great for contact centers |
Aryaka | Global SD-WAN with high-performance cloud access |
Comcast, Spectrum, AT&T, Lumen | Business-class ISP and DIA solutions |
Fusion Connect | UCaaS + Connectivity bundled with QoS layers |
TPX / Granite / Windstream | Multi-site MPLS/SD-WAN transition experts |
💡 Use Case Example – SD-WAN for Multi-Clinic Dental Org
Field | Example |
🏢 Who | Dental DSO with 20+ locations on cable broadband |
❗ Problem | VoIP quality inconsistent, call drops during peak hours |
✅ Solution | Implemented SD-WAN with failover & voice prioritization |
📈 Outcome | 99.99% uptime, clear call quality, scalable bandwidth |
🔗 Trigger | “Our calls are hit or miss” or “We’re opening more locations” |
🧯 Don’t Assume the App is Broken — Check the Network
When IT or ops leaders complain about tech issues, it’s often:
- Not the CCaaS platform
- Not the CRM
- Not the agents
It’s the network not supporting the workload.
We help clients:
- Fix quality issues at the root level
- Modernize old MPLS or broadband connections
- Avoid overpaying for underperforming circuits
🎯 Who This Is Great For
Persona | Why It Matters |
🦷 DSOs / Clinics | Need reliable voice & video across many locations |
💊 PBMs / Contact Centers | Can’t afford dropped calls or voice latency |
🏫 Universities | Have remote campuses with inconsistent ISP coverage |
🧑💻 IT Leads | Looking to replace MPLS or simplify WAN management |
Know someone struggling with call quality, slow cloud apps, or old network contracts?
👉 [Submit a Lead →]
Or drop them a warm intro using one of the ready-made LinkedIn/email templates.